More than 15 years ago, InspireX launched Touch Panel Control to solve a practical problem in professional AV: giving users a way to manage AMX systems from supported iOS, Android, and Windows devices rather than relying only on dedicated hardware touch panels.
That product became more than a launch story. It became a long-term software sustainment story.
Professional AV software has to keep working in environments where reliability matters. Devices change. Operating systems change. User expectations rise. Enterprise environments place greater emphasis on security, supportability, and consistency. For AV manufacturers and technology teams, the real challenge is not simply getting software into market; it is keeping that software useful, trusted, and adaptable over time.
Touch Panel Control reflects that challenge. InspireX has owned the product lifecycle from early concept through development, testing, release, support, and ongoing improvement. That end-to-end ownership — from roadmap and release management through regression testing, customer support, and platform modernisation — shaped how InspireX approaches AV software sustainment today.
AV control software sits close to the user experience and close to the hardware ecosystem. It has to feel simple for the person using it, while supporting the complexity of real AV environments behind the scenes.
For Touch Panel Control, the challenge was to maintain a professional control experience across multiple supported platforms while continuing to respond to changing technology and customer expectations. Reliability, compatibility, usability, and support all had to move together.
That required more than development capacity. It required product ownership, domain understanding, testing discipline, and a long-term view of software value.
InspireX managed the product as a living software platform, not a one-off build. Our work combined user-focused product management, multi-platform software development, QA and software testing, customer support, and continuous improvement.
This included multi-platform app support, AMX ecosystem compatibility, app store release management, regression testing, customer support, licensing workflows, and incremental modernisation, so the product could continue evolving without disrupting deployed AV environments.
This combination is what long-term AV software requires: not just feature delivery, but the ongoing work needed to keep deployed AV environments stable.
Touch Panel Control remains a strong example of InspireX’s AV software heritage. Over more than 15 years, the product has demonstrated how a specialist AV control product can stay live, maintained, and in use across a global install base — through sustained multi-platform support, structured release management, and incremental modernisation.
The experience also informs our work with AV manufacturers and product teams today. We understand the pressure to maintain existing products while building what comes next. We know that software roadmaps need momentum, but they also need stability. And we know that in professional AV, software quality directly affects product trust.
For AV companies looking to build, modernise, or sustain software products, InspireX brings hands-on product experience backed by years of delivery in the AV industry.
InspireX Pty Ltd
Level 8
97 Creek Street
Brisbane City QLD 4000
